Return Policy
You may return most new, unopened items within 30 days of delivery for a full refund.
If the return is due to an error on our part—such as receiving an incorrect or defective item—we’ll also cover the return shipping costs.
Return Conditions
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Items must be in new, unused condition with all original packaging.
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Custom-made, special-order, or clearance items are non-returnable unless defective.
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Opened items may be subject to a restocking fee unless the return is due to our error.
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Original shipping charges are not refunded on voluntary returns.
Refund Timing
Refunds are typically processed within 4 weeks of returning your item, though most customers receive theirs sooner. This includes:
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Transit time: 5–10 business days
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Processing time: 3–5 business days after receipt
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Bank refund time: 5–10 business days (depending on your bank)
Return Instructions
To initiate a return:
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Contact us with your order number and the item(s) you wish to return.
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We’ll provide return instructions along with a Return Authorization Number (RA#).
Note: Returns without an RA# will be refused.
